About Front Office Procedure
FRONT OFFICE RECEPTION GUEST CHECK-IN GROUP CHECK-IN GUEST ROOM CHANGE/MOVE GUEST CHECK-OUT FRONT OFFICE CASHIER INQUIRIES & MESSAGES GUEST RELATIONS OFFICER/ASST MANAGER
FRONT OFFICE RECEPTION
GUEST CHECK-IN
GROUP CHECK-IN
GUEST ROOM CHANGE/MOVE
GUEST CHECK-OUT
FRONT OFFICE CASHIER
INQUIRIES & MESSAGES
GUEST RELATIONS OFFICER/ASST MANAGER
VIP ARRIVAL & CHECK-IN
CONCIERGE
CONCIERGE CHECK-IN DUTIES
CONCIERGE CHECK-OUT DUTIES
GROUP LUGGAGE HANDLING
CONCIERGE ROOM CHANGE DUTIES
COMMUNICATION BOARD
DOORMAN & PORTER
GUEST LUGGAGE STORAGE
HOTEL VEHICLE MAINTENANCE
HOTEL VEHICLE OPERATION
SHIFT START
LOST & FOUND
GUEST COMPLAINTS HANDLING
WALK-THROUGHS
DAILY ROOM INSPECTION
VIP GUESTS
GROUP ARRIVALS
FOLIO CHECKING & SKIPPER HANDLING
GENERAL MAINTENANCE & REPAIR
GUESTS’ ITEM STORAGE
GUEST ROOM DOUBLE-LOCKING
SAFETY DEPOSIT BOX BREAKING
CLINIC & MEDICAL SERVICE
ACCIDENT / INCIDENT HANDLING
GUEST PROPERTY LOSS / DAMAGE HANDLING
GUEST ROOM MISSING ARTICLE ALLEGATION
DISTURBANCE & DISPUTE
FIRE ALARM & REPORT
Previous Versions
Here you can find the changelog of Front Office Procedure since it was posted on our website on 2017-07-01 00:02:30.
The latest version is 2.0 and it was updated on 2024-04-22 11:49:44. See below the changes in each version.
Front Office Procedure version 2.0
Updated At: 2015-12-04
Disclaimer
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